We strive to ensure 100% satisfaction with every party decoration item purchased from Party Decor Mall.
1. Order Cancellation
You can cancel your order within 4 hours of placement by reaching out to our WhatsApp support (+91-8400 567 893) or emailing [email protected] before the items are dispatched.
2. Replacement & Returns
If you receive a damaged, defective, or incorrect item, please notify us within 48 hours of delivery along with an unboxing video or clear photographs. We will immediately arrange a free replacement or store credit refund.
3. Refund Processing
Approved refunds are processed back to your original payment mode (UPI / Cards / Bank Account) within 5 to 7 working days.
